1. General Questions

Q: What is a normal seeding ratio for use of your patented technology?
A: The seeding ratio is usually based on the client's budget - 1 in 3,000 or 1 in 1,000 is typical. Of course this also depends on the amount of product distributed in your country and in your market.

Q: I am interested in Lenticular Caps - what is the minimum I can order and is this for Soft Drink Caps only?
A: The minimum our plant will produce is 5,000,000 Lenticular Caps for the soft drink market. The tooling is designed after a PET Cap Closure similar to that of Coca Cola and Pepsi Caps worldwide.

Q: Multi Pack Prize Vials - Can we hide anything inside these vials? (sun glasses, jewelry, etc.)
A: Multi Pack Prize Vials are custom manufactured to fit inside your multi pack cases - the size of the premium or prize will be determined by the size of the space in your Multi Pack packaging. In Multi Pack "Can" case for example - a Man's or Women's Watch shoule not create a problem.

Q: We have an idea for a Sweepstakes Winning Product, can you help us with this idea, and what would be the timing for R&D, etc.?
A: Yes - creative solutions is one of Riverside's greatest strengths. Timing is fairly quick - 1 day for idea generation - and a few weeks for approval by one of our engineers.

Q: Do you have any sales results from previous promotions with this technology?
A: Yes - we have quite a few success stories from customers. However most companies will not relinguish sales results to us. Click HERE to see sales results or click on the sales results link on the left.

Q: How long is Category Exclusivity avaliable for and can we have this extended?
A: Exclusivity is free for the promotion period - if you desire to extend the exclusivity period we would be happy to discuss cost with you.

Q: Do we need to pay for the samples or shipping?
A: NO, Riverside offers samples to you for FREE of charge.(usually 1 of each design) We presently ship all over the world by US postal service which could take 4-6 weeks in some cases. If you would like to receive samples faster or have additional samples sent - your shippers account # would be required.

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2. Can Questions

Q: Are these Prize Winning Cans Patented?
A: YES

Q: How do you hide the can in the market place?
A: Our prize winning sweepstakes wet filled cans are manufactured to "totally replicate" the weight and feel of product filled, non winning cans.

Q: Can you tell a winning can from a non winning can?
A: No - not until the product is opened.

Q: Is there real product (soda, beer or juice) in the winning can?
A: Not usually, but it is up to the client to determine if they wish to fill our prize cans with Co2 & Water or live product.

Q: Does Riverside make the cans or do we supply the cans?
A: All of Riverside's Sweepstakes Cans are assembled using the customers standard can bodies and lid coursers.

Q: How do we know of our cans are the right size?
A: Riverside has stock tooling for all of the popular sizes.

Q: Who does the assembly, Riverside or the Bottler?
A: Riverside supplies the prize mechanics in most cases - our customers are responsible for the assembly of ou mechanics into their cans due to the cost to ship wet filled prize cans internationally. Plus our customers are "Seaming Experts" when it comes to seaming their own can bodies - Riverside does assist and will oversee the assembly process on site in any country.

Q: What is masking?
A: Masking Charges apply to our Talking Products only - this is the cost to transfer your custom message onto a digital chip for reproduction.

Q: Do we send you the Currency to insert into the cans?
A: Although we do require one currency sample to check for size - folding and rolling of currency is accomplished on site as part of the filling and seaming process for Cash Prize Cans.

Q: How do I know I will be the only customer executing this mechanism for a promotion in my country or region?
A: Riverside offers free category exclusivity for the promotion period.

Q: Will a representative from Riverside oversee the assembly if nessassary?
A: Yes - we have 10 years experience and this is Standard Operational Procedure - we simply ask for reimbursement of expenses.

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3. Cap Questions

Q: Are these Prize Winning Singing Caps and Flash-N-Win Cap closures patented?
A: Our Singing Caps are patented while our Flashing Mechanism is still patent pending.

Q: Does the Singing Cap actually "speak a message" like the Talking Can?
A: No - due to the size of the module in soft drink or beer crowns - Singing Caps play an Audio-able Melody Tune or Jingle. Click HERE for an example.

Q: How can you hide a Prize Mechanism in a cap closure?
A: Riverside will simply match your cap liner material color - when manufacturing the prize compartments or housings.

Q: Can you tell a winning cap from a non winning cap?
A: NO

Q: Will your Sweepstakes Mechanisms work with metal crowns?
A: YES

Q: Is there real product (soda, beer or juice) in the winning bottle?
A: We leave this decision to the clients.

Q: Does Riverside make the caps (closures) or do we supply the caps?
A: All closures are suppled to Riverside.

Q: My bottle is clear, how will you disguise the winning cap?
A: Riverside will simply match your cap liner material color - when manufacturing the prize compartments or housings.

Q: How do we know if our bottles are the right size for your winning mechanisms?
A: Normally we ask you to supply us with a sample if the size of the bottle portal is a very small diameter.

Q: If my bottle is not the correct size can we custom make one to fit?
A: Yes, most-likely.

Q: Who does the assembly, Riverside or the bottler?
A: Our prize mechanisms are inserted into your cap closures by Riverside - ready for insertion onto the product bottles by your filling and capping machinery.

Q: Do we maually attach the cap closures to the bottle or can we have our automatic assembly line do this?
A: Either way - depending on quantity.

Q: How do I know I will be the only customer executing this mechanism for a promotion in my country, or region?
A: Riverside offers FREE category exclusivity during the promotion period.

Q: Will a representative from Riverside oversee the assembly if necessary?
A: YES

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4. Food Package Questions

Q: Are these Prize Winning Modules Patented?
A: Yes - we have filed patents throughout the world.

Q: How does the module actually work?
A: Our most popular activation is by our built in "photo sensor" which is attached to most of our Sound / Flashing modules - which immediately switches to the "On Position" by light activation when the package is opened.

Q: How does a consumer activate a Prize Mechanism in a package?
A: Most of our mechanisms work automatically. They are mainly "light activated" when the package is opened.

Q: Can the prize mechanism be made in any size and shape?
A: Yes - for a small additional charge.

Q: Is there real product (cereal, chips, crackers, etc) in the winning package?
A: In dry product packaging yes - due to our use of FDA materials.

Q: My package is semi transparent, how will you disquise the winning mechanism and how will the winning mechanism activate?
A: We have developed many promotions in packaging that may be translucent or even transparent - it is always best to forward us a sample of the package. Sometimes a photo by email will do the trick.

Q: Do we send Riverside the packages for assembly?
A: Not usually - most of our customers hire unbiased 3rd party companies to perform the seeding of prizes into their packages.

Q: How long of a message can I have? (on average)
A: Talking Modules message length varys from 6 second, 12 seconds, or 32 seconds. In some cases we have manufactured 45 second messages which can be used to introduce the promotion to the retail buyer or distributor.

Q: How do you disguise a candy bar if your winning mechanism is inside and can you feel the winning mechanism through the package?
A: Riverside can custom design and manufacture winning prize candy bars out of food grade materials that will totally replicate the non winning bars.

Q: How do I know I will be the only customer executing this mechanism for a promotion in my country or region?
A: Riverside offers FREE category exclusivity during the promotion period.

Q: Will a representative from Riverside oversee the assembly if necessary?
A: YES

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